Terms of service

These Terms of Service (“Terms”) govern your access and use of the website https://clairebridal.shop operated by clairebridal.shop, with business address at 3411 Courtyard Cir, Farmers Branch, TX 75234, United States. Our online retail store offers wedding gowns, prom dresses, bridesmaid gowns, evening dresses and other formal‑occasion apparel. Within this document, “we”, “us”, “our” refer to clairebridal.shop; “you” means all website visitors, account holders and purchasing customers.

By browsing our website, creating a customer account or completing any purchase, you confirm you have read, understood and accept these Terms together with our Privacy Policy, Return & Refund Policy, Shipping Policy and all other published store legal documents. All store policies are accessible within the website footer. If you do not accept all these terms, you must not access our website or place any product orders.

Section 1 – User Eligibility

You must be at least 18 years of age to submit orders on our platform. If you are under 18 years old, purchases may only be completed with explicit consent and supervision from a parent or legal guardian. You warrant that all billing, shipping and contact information you submit during checkout or account registration is truthful, accurate and complete. You are responsible for keeping your account login credentials confidential and liable for all orders and activities performed under your customer account.

Section 2 – Limited Website‑Use License

We grant you a limited, non‑transferable, revocable personal‑use licence to access and browse https://clairebridal.shop. You are strictly prohibited from: ‑ Reproducing, copying, reselling or commercially exploiting product images, gown designs, text, graphic assets and website source‑code without our prior written authorisation. ‑ Deploying bots, scrapers, crawlers or automated tools to extract bulk‑scale data from our store. ‑ Attempting to breach website security, inject malicious code, overload servers or disrupt normal website functions. ‑ Using our website content for any unlawful, infringing or harmful activity violating United States federal or state legislation as well as applicable international laws.

Any breach of this section will result in immediate suspension of your website‑access rights. We reserve the right to refuse service to any user in accordance with applicable law.

Section 3 – Product Information, Pricing and Stock Status

We make reasonable efforts to accurately display photographs, fabric descriptions, size specifications and colours for wedding gowns, prom dresses, bridesmaid gowns and evening formal dresses. Minor colour discrepancies may occur due to varying screen display settings; such visual differences shall not constitute a product defect.

All prices shown on our website are subject to modification without advance notice. Sales tax will be applied according to applicable state tax rules within the United States. In case of obvious pricing errors caused by typographical or system faults, we hold the right to cancel orders placed at the incorrect price even after sending an order‑confirmation email. We will notify you via info@clairebridal.shop when such situations arise.

Product availability can change without prior notice. If an item becomes out‑of‑stock after you submit your order, we will contact you to offer order cancellation, partial shipment or alternative‑product suggestions. Custom‑order gowns are subject to separate availability and lead‑time notes displayed at checkout.

Section 4 – Orders, Contract Formation and Payment

Product listings on our website constitute an invitation to place an order and do not represent a legally binding offer. Your submitted checkout order represents your contractual offer to purchase selected formal dresses or gowns. A sales contract between you and us comes into force when we accept your order and dispatch your goods, not upon automatic generation of the order‑confirmation email. We reserve the right to reject or cancel orders for reasons such as suspected payment fraud, invalid customer‑provided data, stock exhaustion or high‑risk‑order indicators.

You agree to settle the full order total including product value, applicable sales taxes and shipping fees through our supported checkout payment gateways. You authorise us to charge your selected payment method for all sums due. For cross‑border deliveries outside the United States, you are responsible for all import duties, customs charges and local taxes levied by destination‑country authorities.

Section 5 – Delivery and Risk of Loss

Risk of damage or loss to wedding gowns, prom dresses and formal apparel transfers to you upon physical hand‑over of goods to our shipping carrier. All delivery timelines displayed on product pages and checkout are estimates and are not guaranteed delivery dates. Delays resulting from carrier disruptions, extreme weather conditions, customs procedures or other circumstances outside our reasonable control shall not render us liable.

You must supply complete and accurate shipping‑address details. We are not liable for mis‑delivered or lost parcels originating from wrong or incomplete addresses you provide. Packages returned to our warehouse due to address errors will require you to cover additional reshipping costs. Partial deliveries are permissible where reasonable.

Section 6 – Returns and Exchanges

All return, refund and exchange procedures are fully defined within our Return & Refund Policy. These Terms incorporate the Return & Refund Policy by reference. All return requests must comply with published deadlines, garment resale‑ready conditions and formal return‑authorisation requirements. Returns sent without prior written authorisation from info@clairebridal.shop may be rejected. Your statutory consumer‑protection rights under applicable United States state law remain preserved.

Section 7 – Intellectual Property Rights

All website‑related intellectual‑property assets including brand logos, gown‑design graphics, photographs, written product descriptions, page layout and source‑code belong to clairebridal.shop or our licensed partners and are protected by United States copyright, trademark and intellectual‑property law. You may not copy, alter, distribute or commercially utilise any of these protected assets without prior written consent from our business. The “clairebridal.shop” brand name and associated marks are our trademarks.

Section 8 – User‑Submitted Content

When you send product reviews, feedback, photographs or comments to info@clairebridal.shop, website contact‑forms or our social‑media channels, you grant us a non‑exclusive, royalty‑free, perpetual, worldwide licence to edit, reproduce and display such content for store‑related marketing and testimonial purposes. You warrant you hold all necessary rights for submitted material and that it contains no unlawful, offensive or third‑party‑infringing content. We have no obligation to publish user‑submitted content and may remove submissions at our sole discretion.

Section 9 – Third‑Party Links

Our website may contain hyperlinks leading to external third‑party web‑pages. We exercise no control over external‑site content, privacy standards or commercial practices. Accessing third‑party links happens entirely at your own risk. We strongly recommend reviewing each external‑website’s own terms and privacy policy.

Section 10 – Disclaimer of Warranties

Our website and all formal‑wear merchandise are provided “as‑is” and “as‑available”. clairebridal.shop makes no warranties, whether express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose. We do not warrant uninterrupted, error‑free or completely secure website operation. Nothing in these Terms shall override mandatory consumer‑protection statutes applicable in your state of residence.

Section 11 – Limitation of Liability

Subject to mandatory applicable consumer‑protection legislation of the United States, our aggregate total liability for any claim arising from your order or website‑use shall not exceed the total purchase price you paid for that specific order. We are not liable for indirect, consequential, incidental or special damages such as lost event‑related expenses, lost profits or inconvenience, except in circumstances prohibited by applicable state law. This limitation does not apply for cases of intent, gross negligence or personal injury.

Section 12 – Indemnification

You agree to defend, indemnify and hold harmless clairebridal.shop, our staff and associated representatives against all third‑party‑raised claims, damages, costs and reasonable legal fees resulting from: your violation of these Terms; misuse of our website or purchased formal‑wear merchandise; infringement of applicable law; or user‑generated‑content you submit to us.

Section 13 – Dispute Resolution and Governing Law

These Terms shall be governed by the laws of the State of Texas, United States, without regard to conflict‑of‑law principles. Any dispute arising out of these Terms shall be subject to the state and federal courts located in Dallas County, Texas. Nothing in this clause shall deprive consumers of mandatory protections afforded by their local state law.

Section 14 – Amendments to Terms of Service

We reserve the right to revise these Terms of Service at any time. Updated terms take immediate legal‑effect once published on https://clairebridal.shop. Your continued website‑browsing or placing new‑orders after publication of modifications constitutes acceptance of revised Terms. Pre‑existing orders will continue to be governed by the Terms‑of‑Service version active at the time you placed your order. We advise periodic review of this page.

Section 15 – Contact Information

For any enquiries related to these Terms of Service: Email: info@clairebridal.shop Phone: +1 352‑645‑6011 Mailing Address: 3411 Courtyard Cir, Farmers Branch, TX 75234, United States